Terms and conditions

Courtesy translation. Only the Spanish version is legally binding.

1.Organizer

Alquimia Codes is a promotional activity organized by Alquimia Resto Bar, with premises at AltaZona Mall, Armenia, Quindío, Colombia (hereinafter, "Alquimia"). By taking part you fully accept these terms.

This activity is not sponsored, endorsed or administered by Instagram, Facebook, Meta, TikTok or any other social network. Those platforms are released from any liability related to it.

2.How it works

1. Alquimia posts sound clues on its social networks: each one matches one of the elements of our signature mixology (Earth, Fire, Wood, Water, Metal and Quintessence). The clues of a single challenge may be posted on different days.
2. The participant goes to alquimiarestobar.com/codigo, taps the elements in the order in which they were posted and presses "Decipher". The number of clues in a challenge is not disclosed.
3. If the sequence is correct, the page shows a unique code for the challenge. That code is not worth anything on its own: the winner is whoever sends it first, together with their name, through the official channel shown on the page (Alquimia's WhatsApp or the one indicated for each challenge).
4. Each challenge states its prize and its deadline. A challenge ends when there is a confirmed winner, when its deadline passes, or when Alquimia closes it for the reasons set out here.

3.Requirements to take part

• Be over 18 years of age. Prizes include or may include alcoholic beverages, and in Colombia the sale of alcoholic beverages to minors is prohibited. Photo ID will be requested when claiming the prize.
• Be able to claim the prize in person at Alquimia's venue in Armenia, Quindío, within the prize's validity period.
• Take part under your real identity: only one valid entry per person in each challenge. Fake, duplicate or automated accounts are excluded.
• Alquimia employees, its direct suppliers and the immediate family members of either may not win. They may play, but not claim the prize.

4.How the winner is determined

• The winner is the first person whose valid code reaches the challenge's official channel. What counts is the time of receipt recorded by the channel (for example, the WhatsApp timestamp), not the time shown on the participant's screen.
• Alquimia confirms the winner through the same channel, usually within the following 48 hours, and may ask for identity verification.
• If the first code received does not comply with these terms, the prize goes to the next valid code in order of arrival.
• If the winner does not reply to the confirmation within 5 calendar days, or does not claim the prize within its validity period, they lose the right to the prize and Alquimia may award it to the next valid participant or declare the challenge void.

5.The prize

• The prize is the one described in each challenge (for example, a dinner or a mixology experience for a set number of people). It is personal and non-transferable, cannot be exchanged for cash or other products, and is enjoyed at Alquimia's venue.
• Unless the challenge says otherwise, the prize is valid for 30 days from confirmation and must be booked in advance, subject to the venue's availability and opening hours.
• The prize does not include additional orders, tips, transportation or any expense not expressly described. Alquimia may replace the prize with another of equal or greater value if, for reasons beyond its control, it cannot deliver the original one.
• The winner may invite the number of people stated in the challenge. All of them must be of legal age if the prize includes alcoholic beverages.

6.Conduct and disqualification

Alquimia may disqualify, without prior notice, anyone who:

• uses programs, scripts or any automated means to obtain or send codes;
• tampers with the page, its source code or the receiving channel, or tries to break the encryption of the challenges;
• publishes or shares the deciphered code with others before the challenge closes;
• impersonates another person or uses false information;
• behaves offensively toward the Alquimia team or other participants.

Deciphering the code with wit, a good ear and patience is the whole point of the game. None of the above restricts that.

7.Processing of personal data

When you take part or write to us through the contact form, you give us data such as your name, your Instagram username, your phone number and the time of your message. Alquimia, as data controller, uses it exclusively to:

• verify the order of arrival and confirm the winner;
• contact you to deliver the prize or answer your request;
• publicly announce the winner by name or Instagram username (see section 8);
• compile internal participation statistics, without identifying you.

Esenciales Alquimia. If you create an Esenciales account we keep your name, mobile number, email and birthday (if you give them), an encrypted PIN that we cannot read, your points, visits and rewards, and whether you agreed to receive news and offers. You can change your details, withdraw permission for news or delete your account at any time from the club page; when you delete it, your personal data is erased and only an anonymous record of the rewards remains. The club's levels and benefits may change; we will announce it on the page.

We process your data in accordance with Law 1581 of 2012, Decree 1377 of 2013 and the other Colombian data protection regulations. We keep it for as long as the challenge lasts and up to 6 months after it closes, unless a different legal retention obligation applies. We do not sell it or transfer it to third parties; it is only shared with Alquimia's technology providers needed to run the page and the messaging channel (for example, the web hosting service and WhatsApp), under their own policies.

You have the right to access, update, correct and delete your data, and to revoke your authorization, by writing to us through Alquimia's official channel. The Alquimia Codes page does not use tracking cookies; it only stores, on your own device, your sound preference and the last code you deciphered.

8.Use of name and image

By claiming the prize, the winner authorizes Alquimia to publish their name or Instagram username on social networks to announce the result of the challenge. Photos or videos of the winner enjoying the prize will only be published with their express consent at the time of the visit, and they may refuse without losing the prize.

9.Changes, suspension and cancellation

Alquimia may change these terms, correct a challenge, suspend it or cancel it if it detects technical failures, fraud, a leak of the answer, or due to force majeure. Changes are published on this page and apply from publication; they do not affect prizes already confirmed. If a challenge is canceled before there is a winner, no prize is awarded for that challenge.

10.General provisions

• Alquimia is not responsible for connection failures, device failures or failures of third-party platforms (social networks, WhatsApp) that prevent anyone from taking part or sending the code in time.
• These terms are governed by the laws of the Republic of Colombia. Any disagreement will first be sought to be resolved directly with Alquimia.
• If any clause turns out to be invalid, the others remain in force.
• For questions about these terms, write to us through the contact page. How we look after your data: privacy policy.